Tartle Best Data Marketplace
Tartle Best Data Marketplace
Tartle Best Data Marketplace
Tartle Best Data Marketplace

Login & Troubleshooting

If you are having trouble with logging into your account, make sure you first activate your account by clicking the button/link in the activation email after you signed up. Make sure you are using the same email address and password you used to create an account.

Wait 10 minutes if you see the message “Can’t Verify Recaptcha”, close out of the browser tab, and restart the login process once you are back at the login screen. Again, make sure your account is activated first.

Before you can reset your password you must activate/verify your account. You were sent an email when creating your TARTLE account. Please check your spam inbox or regular email inbox to look for activation email. After you have verified your account  then you should be able to reset your password from the login screen.

We require you to confirm your account to prevent bad actors from creating fraudulent accounts on the marketplace. We require this process for your safety, security, and preservation of value on TARTLE.

You will receive an email immediately from no-reply@tartle.co – this email will have an activation link/button that you must click before you log into your account for the first time. If you try to log in without activating your account, it will say invalid email/password and you will not be able to reset your password. Check your spam folder if you do not see the account activation email in your regular email inbox.

Please reach out to help@tartle.co if you need an additional confirmation email.

This is part privacy and part philosophical. We at TARTLE know that names are incredibly important and can help tell the story of an individual. So important in fact that we removed them from the system. This is a measure to keep you as anonymous as possible and as a means to level the playing field to keep the marketplace fair. As human beings it is difficult to pass judgment on someone and just reading a name alone can put people in boxes they don’t belong in. Everyone has important thoughts, feelings, ideas, and identities, so by eliminating public names, it makes the value of the data fair. It shouldn’t matter what corner of this big blue jewel you are from, when every person and their data is equally as special.

In order to start earning USD, you must first visit the link below to create a personal PIN number for your new TARTLE wallet. (You will need this pin to withdrawal USD)

Wallets

You will then see the first transaction on your wallet which will look like this:

All other transactions will fall under this view in the TARTLE Wallet, so when USD are earned we verify you as the Data Champion (account holder) in fact own that reward. Here is an example below:

After you autosell or manually accept a bid you will receive a notification that you have been paid (A notification may take up to 24hrs to appear). Upon receiving the notification you must accept the USD in the TARTLE wallet.

  1. Notification on Header
  2. Notification Tab
  3. Accepting USD in TARTLE Wallet:

DDU is the ability to upload documents or files on the TARTLE marketplace. Each packet in the category DDU has specific parameters in place, so you cannot upload a Google Location history file to a 23andMe data packet.

Using TARTLE

If you forgot or need to reset your PIN you must submit a help ticket using your TARTLE account email to resolve this issue, please email: help@tartle.co

The best way to generate more value for your data is to make sure you have your quizzes (data packets) updated as often as possible with the most relevant, truthful, and precise information about you. This will ensure better stability of pricing for everyone, and help with the continuation of the buyers wanting to come back and buy more of your data.

Remember, the more frequently you visit the TARTLE Marketplace, integrate your favorite accounts, apps, and devices, fill out polls and quizzes, the more your data will be worth over time.

Truthfully, it depends. When you complete data packets fully and truthfully on TARTLE, they become available for data buyers to request to buy your data from you. This could happen quickly or slowly. Your best option is to fill out as many data packets as possible, and patiently wait for a data buyer to ask for your data.

TARTLE currently offers payment in the form of USD through PayPal.

You make money on TARTLE by selling your data to buyers who have instituted a bid for your data packets.

Earning USD is easy! TARTLE designed the rewards system to give you specific payout rewards of USD when you complete certain actions and tasks when using TARTLE. Every time you interact with data packets, share your journey, or donate to a Big 7 cause, you earn USD! In the simplest terms, the more work you put in, the more you are rewarded, and the more priority you receive to earn potential income.

There are two ways you will know you have received a bid. One, if you look at the notifications icon on the top right of the app to show you that someone is asking to buy your data. Two, make sure you have text notifications enabled in the settings menu, so that TARTLE can send you a text message the moment someone wants to buy your data.

  1. Click on Account Settings > Notifications
  2. Turn On Notifications
  3. Notifications have been turned On

Yes, at the bottom of each data packet there will be an option to automatically sell the data packet when a bid is placed. Check the box to autosell the packet and check the box to publish the packet to be purchased.

All data transactions and withdrawal transactions are logged and will be paid out. All PayPal payouts have a tentative 5 day wait time to see a reward payment reflected in your PayPal account.

No, unfortunately PayPal is the only online payment system TARTLE can send USD to at the moment.

When you institute a withdrawal on TARTLE, TARTLE has sent the money to PayPal. The delay is PayPal reviewing each transaction before sending the funds into the appropriate account. Please reach out to PayPal directly to speed up this process.

Troubleshoot Data Document Upload (DDU)

A walkthrough video in each data packet will give directions on how to download the files from the website and upload the files to TARTLE.

Tips: A computer is recommended, but can be done on a phone/tablet.

There will be a file name example in the data packet to help upload the correct file.

All file formats are supported on TARTLE (CSV, JSON, DOC, PDF, JPEG, Etc.). Depending on the data packet’s description the file format will be specific either to one or more.

Google Location History, is a Google feature which keeps track of all the locations you visit with your device, be it a mobile, a tablet or a computer; as long as you're signed into your Google Account with the Location History feature turned on, Google will be able to store and save the locations you’ve visited.

23&Me and Ancestry data is genomic data. You must have an account with these websites to download your genomic data and upload on the TARTLE marketplace.

Login & Troubleshooting

Trouble with log in?

If you are having trouble with logging into your account, make sure you first activate your account by clicking the button/link in the activation email after you signed up. Make sure you are using the same email address and password you used to create an account.

Wait 10 minutes if you see the message “Can’t Verify Recaptcha”, close out of the browser tab, and restart the login process once you are back at the login screen. Again, make sure your account is activated first.

Trouble resetting my password?

Before you can reset your password you must activate/verify your account. You were sent an email when creating your TARTLE account. Please check your spam inbox or regular email inbox to look for activation email. After you have verified your account  then you should be able to reset your password from the login screen.

Why do I need to confirm my account?

We require you to confirm your account to prevent bad actors from creating fraudulent accounts on the marketplace. We require this process for your safety, security, and preservation of value on TARTLE.

How do I confirm my account?

You will receive an email immediately from no-reply@tartle.co – this email will have an activation link/button that you must click before you log into your account for the first time. If you try to log in without activating your account, it will say invalid email/password and you will not be able to reset your password. Check your spam folder if you do not see the account activation email in your regular email inbox.

Please reach out to help@tartle.co if you need an additional confirmation email.

Using TARTLE

How do I reset my PIN?

If you forgot or need to reset your PIN you must submit a help ticket using your TARTLE account email to resolve this issue, please email: help@tartle.co

How do I generate more value from my data?

The best way to generate more value for your data is to make sure you have your quizzes (data packets) updated as often as possible with the most relevant, truthful, and precise information about you. This will ensure better stability of pricing for everyone, and help with the continuation of the buyers wanting to come back and buy more of your data.

Remember, the more frequently you visit the TARTLE Marketplace, integrate your favorite accounts, apps, and devices, fill out polls and quizzes, the more your data will be worth over time.

How long do I have to wait until I receive a bid?

Truthfully, it depends. When you complete data packets fully and truthfully on TARTLE, they become available for data buyers to request to buy your data from you. This could happen quickly or slowly. Your best option is to fill out as many data packets as possible, and patiently wait for a data buyer to ask for your data.

How do I make money on TARTLE?

You make money on TARTLE by selling your data to buyers who have instituted a bid for your data packets.

How will I get paid?

TARTLE currently offers payment in the form of USD through PayPal.

How do I earn USD?

Earning USD is easy! TARTLE designed the rewards system to give you specific payout rewards of USD when you complete certain actions and tasks when using TARTLE. Every time you interact with data packets, share your journey, or donate to a Big 7 cause, you earn USD! In the simplest terms, the more work you put in, the more you are rewarded, and the more priority you receive to earn potential income.

How do I know when I have received a bid?

There are two ways you will know you have received a bid. One, if you look at the notifications icon on the top right of the app to show you that someone is asking to buy your data. Two, make sure you have text notifications enabled in the settings menu, so that TARTLE can send you a text message the moment someone wants to buy your data.

Click on Account Settings > Notifications

Turn On Notifications

Notifications have been turned On

Can I autosell my data packet?

Yes, at the bottom of each data packet there will be an option to automatically sell the data packet when a bid is placed. Check the box to autosell the packet and check the box to publish the packet to be purchased.

Withdrawals & PayPal

Why is my withdrawal not reflected in my PayPal account?

All data transactions and withdrawal transactions are logged and will be paid out. All PayPal payouts have a tentative 5 day wait time to see a reward payment reflected in your PayPal account. 

Can I use an account that is not PayPal?

No, unfortunately PayPal is the only online payment system TARTLE can send USD to at the moment.

Why is there a delay in USD payments to my TARTLE Wallet?

When you institute a withdrawal on TARTLE, TARTLE has sent the money to PayPal. The delay is PayPal reviewing each transaction before sending the funds into the appropriate account. Please reach out to PayPal directly to speed up this process.

Privacy & Safety

Why is my account name a series of letters and numbers?

This is part privacy and part philosophical. We at TARTLE know that names are incredibly important and can help tell the story of an individual. So important in fact that we removed them from the system. This is a measure to keep you as anonymous as possible and as a means to level the playing field to keep the marketplace fair. As human beings it is difficult to pass judgment on someone and just reading a name alone can put people in boxes they don’t belong in. Everyone has important thoughts, feelings, ideas, and identities, so by eliminating public names, it makes the value of the data fair. It shouldn’t matter what corner of this big blue jewel you are from, when every person and their data is equally as special.

TARTLE Wallet

How do I get started using the TARTLE wallet?

In order to start earning USD, you must first visit the link below to create a personal PIN number for your new TARTLE wallet. (You will need this pin to withdrawal USD)

Wallets

You will then see the first transaction on your wallet which will look like this:

All other transactions will fall under this view in the TARTLE Wallet, so when USD are earned we verify you as the Data Champion (account holder) in fact own that reward. Here is an example below:

How do I know if I received USD from a bid?

After you autosell or manually accept a bid you will receive a notification that you have been paid (A notification may take up to 24hrs to appear). Upon receiving the notification you must accept the USD in the TARTLE wallet.

Notification on Header:

Notification Tab

Accepting USD in TARTLE Wallet:

Troubleshoot Data Document Upload (DDU)

What is Data Document Upload (DDU)?

DDU is the ability to upload documents or files on the TARTLE marketplace. Each packet in the category DDU has specific parameters in place, so you cannot upload a Google Location history file to a 23andMe data packet.

How do I download a file to upload?

A walkthrough video in each data packet will give directions on how to download the files from the website and upload the files to TARTLE.

Tips: A computer is recommended, but can be done on a phone/tablet.

How do I know what file to upload?

There will be a file name example in the data packet to help upload the correct file.

What are the supported file formats?

All file formats are supported on TARTLE (CSV, JSON, DOC, PDF, JPEG, Etc.). Depending on the data packet’s description the file format will be specific either to one or more.

What is Google Location History?

Google Location History, is a Google feature which keeps track of all the locations you visit with your device, be it a mobile, a tablet or a computer; as long as you're signed into your Google Account with the Location History feature turned on, Google will be able to store and save the locations you’ve visited.

What is 23&Me and Ancestry Data?

23&Me and Ancestry data is genomic data. You must have an account with these websites to download your genomic data and upload on the TARTLE marketplace